Dansk.com Online Privacy Policy & Legal Statement

Privacy Policy

Legal Statement

Privacy Policy

This Online Privacy Policy & Legal Statement (the "Policy") applies to Dansk.com ("Dansk.com" or the "Website"), which is operated by Lenox, Incorporated ("Lenox"). By using the Website you accept our Policy. We may revise it at any time by updating the Website.

Back to Top

How we protect your privacy

Dansk is committed to protecting your privacy. We use the information we collect about you to process orders and/or to provide a more personalized shopping experience. We also may monitor customer activity and site usage to help us best serve our visitors. In addition, in order to keep our customers informed about Dansk product news, special offers, and other products or services of interest, we may send such information via postal mail, email or telephone, based on customer-provided contact information. For information on how we protect your privacy and credit card information when you order our products online, click here.

We always try to offer all visitors the best site possible. Dansk.com may use a Session ID Cookie, which allows the site's features to run smoothly. At this time, we do not "cookie" for marketing purposes. However, we do periodically look at customers' behavior while on our site. Many sites track usage on their sites, which is part of basic web technology and the only real way an e-tailer, like Dansk, can tell if its customers like or dislike a feature. We only use this information for internal use and DO NOT SHARE that information with anyone else.

While you are at Dansk.com, you will see forms that allow you to leave your name and contact information. By using Dansk.com, you consent to the collection and use of the information obtained by Dansk and to the terms of this Policy. If you do not agree to these terms, please do not use the Website. If we decide to change the Policy, we will post those changes on this page so that you are aware of our online practices, including how we use the information we collect and under what circumstances we disclose it. Dansk is not responsible for the content or privacy practices of the non-Dansk websites to which Dansk.com may link.

Unless you leave your name and contact information on any of our registration forms, you can browse and exit the Website without leaving any information that would identify you. If you choose to do so, we may contact you via email, postal mail or telephone informing you of new products, services or events. Occasionally we will rent our postal mailing lists to companies that have products or services that we believe will be of value to our customers. Even if we share our mailing lists with these other companies, however, please be assured we never share your email address or credit card information. For details on how to "opt-out" if you do not want us to contact you or rent your postal address information, you have many options.

At some point Dansk may sell or transfer subsidiaries, divisions or business units. If any such transactions occur, customer information relating to the transferred unit would likely be one of the transferred business assets. Also if Dansk or substantially all of its assets were acquired by another entity, customer information would be one of the assets transferred. However, any information transferred in these situations would remain subject to the terms and conditions set forth in the Privacy Policy in effect at the time of collection of the information (unless the customer consents otherwise).

Except as otherwise provided in this Policy or by law, personally identifiable information is only shared with Dansk. From time to time, we engage third parties to provide services related to the maintenance and operation of the Website. In connection with the services, the provider may have access to information provided by users of the Website. A service provider's use of such information is restricted by confidentiality agreements between Dansk and such provider.

Our Website is designed for potential customers who are 18 years of age or older. We do not intentionally collect information from children.

Uncomfortable with ordering online? For our online Safe Shopping Guarantee and other shopping options, go to Secure Shopping.

Back to Top

Information we collect about you

If you purchase products online through Dansk.com, we collect and store the following personal information:

  • Email Address
  • Name
  • Shipping Address
  • Billing Address
  • Telephone Numbers (optional)
  • Credit Card Information

If you do not want to place your order online, you can telephone, mail, or fax your order. Click here to see your shopping options.

If you register to receive our free Dansk Email Specials, we will collect and store your:

  • Email Address
  • Name
  • Address (optional)
  • Phone Number (optional)
  • Information about Dansk product purchases

If you submit the Contact Us form, we will collect and store your:

  • Email Address
  • Name
  • Address (optional)
  • Telephone Numbers (optional)

If you decide to enter a sweepstakes, contest or other marketing event sponsored by Dansk, we will collect and store your:

  • Email Address
  • Name
  • Address
  • Home Telephone Number
  • Other information that may be relevant to the marketing event (e.g., bridal registry information)

We also collect and store the following technical information when you visit our site:

  • IP Address
  • Browser Type
  • Site Usage

If you use our "Email to a Friend" feature, the name and email address information requested will be used only to generate that email. It will not be used for any other purpose.

Back to Top

Dansk and third-party marketing communications to you

In order to keep our customers informed about Dansk product news, special offers, and other products or services of interest, we may send such information via postal mail, email or telephone, based on customer contact information. Details of each type of communication - and how to be removed from each list - are explained below.

Email marketing - periodic email communications from us about Dansk products, shipping discounts, or special offers.

Third-party marketing - from time to time, we make our customer postal addresses available to other reputable organizations whose products or services we think you might find interesting. Please note that we do not share our customers' email addresses with third-party marketers.

Telemarketing - informing you via telephone about Dansk product news, shipping discounts, or special offers, unless otherwise prohibited by Federal and State "Do-Not-Call" laws.

Direct Mail marketing - postal mail about Dansk products, shipping discounts, or special offers.

If you would like to be removed from Dansk marketing communications lists, please provide us with the contact information required via any of the methods listed below so that we can promptly and accurately process your request. (In cases where we lack the necessary information, we will make our best efforts to comply with your request.)

To remove yourself from any Dansk marketing communications lists, you may do so by:

  1. Visiting My Communications Preferences, providing your email address and last name (if applicable), unchecking the appropriate options, and clicking "Update" Note: If we cannot find your email address and/or name, we may ask you to contact Customer Service with your request. -or-

    If you choose one of the following methods, please supply your name, email address, mailing address, and phone number:

  2. Sending email to us at info@dansk.com and indicating your preferences -or-

  3. Calling Customer Service at 1-800-DANSK-2U, (1-800-326-7528), Mon. - Fri. 8:30 am - 5 pm ET -or-

  4. Writing to us at Dansk, P.O. Box 2006, Bristol, PA 19007-0806 and indicating your preferences

Once you have set your communications preferences, you may change them by using any of the above methods.

Dansk reserves the right to contact its customers in order to properly and effectively service pending transactions and to address any concerns or requests of a Customer Service nature. For example, if you purchase directly from Dansk.com you will receive transaction-specific order confirmation and shipment confirmation email messages regardless of your email marketing communications preference.

Back to Top

Reviewing/Modifying Your Account Information

You may contact Customer Service to review or change your personal information. If it is incorrect in any way or if you would like to have part or all of it removed, contact our Customer Service department (see below).

Back to Top

Contacting Us

There are many ways to contact us:

  1. Using our simple online comment form -or-

  2. Sending email to us at info@dansk.com. You can expect to receive a response from Dansk Customer Service within 24 hours (Monday through Friday) of sending your email -or-

  3. Calling Customer Service at 1-800-DANSK-2U, (1-800-326-7528), Mon. - Fri. 8:30 am - 5 pm ET; -or-

  4. Writing to us at Dansk, P.O. Box 2006, Bristol, PA 19007-0806

Our street address is: P.O. Box 2006, Bristol, PA 19007-0806. Note: Please use our post office address, listed above, when contacting us via mail.

Dansk welcomes your questions and comments about privacy. Please send your inquiries via email to info@dansk.com.

Back to Top

Legal Statement

Terms & Conditions

By using the Website you accept these Terms and Conditions. We may revise these Terms and Conditions at any time by updating the Website. If you do not agree with these Terms and Conditions, please do not use the Website.

We make no claims that our Website may be lawfully accessed or used outside of the United States and Canada.

The Terms and Conditions are governed by the laws of the State of New Jersey, without regard to principles of conflict of laws, and any disputes relating to these Terms and Conditions, our Policy or use of our Website or services will be resolved in the federal or state courts in the State of New Jersey. You agree to submit to personal jurisdiction and venue of the federal and state courts located in Mercer County, New Jersey.

In the event that any portion of these Terms and Conditions is held to be invalid, the invalidity of such provision will not affect the validity of the remaining provisions of the Terms and Conditions, which will remain in full force and effect.

Except as specifically provided in a written agreement signed by an authorized representative of Lenox, the Terms and Conditions, including the Policy, constitute the entire agreement between us and the users of the Website. In the event of a conflict or inconsistency between the Terms and Conditions and written agreements signed by our authorized representative, the Terms and Conditions shall prevail. No changes to these Terms and Conditions shall be made except by a revised posting on this page.

You agree to indemnify us for all damages, liabilities, costs, charges and expenses, including reasonable attorneys fees, that we may incur as a result of your breach of any of the terms and conditions of the Website described in the page labeled "Privacy & Legal" or any claims brought relating to information submitted by you or actions taken by you. We will provide you with timely notice of any such claim, suit or proceeding.

Back to Top